Customer Service

About Savon Du Bois Natural Skin Care Products

We want to make your Savon Du Bois shopping experience as straightforward and easy as possible. Review our customer service FAQs and information below to learn about our products and services, or contact us for more information.

Our Values & Mission

At Savon Du Bois, we handcraft natural, cruelty-free soaps and skin-care products with locally-sourced ingredients, for a luxurious beauty regimen you can feel good about. It's our mission to provide a high quality product that is eco-friendly, sustainable, and locally sourced. 

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Savon Du Bois FAQs

Return Policy

All body products, tea and coffee, food, cosmetic items, men's grooming tools (razors, etc.), and aromatherapy products are final sale. We are happy to offer an exchange or store credit for other items (tea pots, certain accessories, etc.) with a receipt.

If there is a problem with your item, please let us know! We'd be more than happy to have a look, and see what we can do.

Ordering & Shipping

We ship and track all our orders through Canada Post. Shipping times will vary depending on the destination. Please let us know if your order is delayed or has not arrived. 

Feedback & Reviews

We're always happy to accept feedback, reviews, and suggestions from our valued clients! Please contact us any time to let us know what you think of our products or workshops.

Don't see the answer to your question here? Interesed in learning more?

Contact us for more information about our products, values and mission.

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Savon du Bois
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